Privacy Policy

Last Updated: March 30, 2026

1. Introduction

Welcome to Teamworx Painting ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our residential and commercial painting services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, property address, email address, and telephone number, that you voluntarily give to us when you request a free quote or schedule a painting project.
• Mobile Device Data: We collect your phone number when you provide it for the purpose of receiving SMS notifications regarding estimates, scheduling, color consultations, or service updates.
• Financial Data: Data related to your payment method (e.g., credit card number) collected when you pay for our services or provide a project deposit.

3. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

4. How We Use Your Information

We use the information we collect to:

• Provide residential and commercial painting, pressure washing, and waterproofing services.
• Process payments and send invoices.
• Send SMS/Text messages: To provide you with appointment confirmations, project updates, and service estimates (only with your explicit consent).
• Respond to customer service requests and answer project inquiries.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing and software hosting services.
• Legal Requirements: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

6. STRICT PROHIBITION ON SHARING MOBILE DATA FOR MARKETING

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

8. Your Rights and Choices

Regarding your personal data, you have the following rights:

• Access and Correction: You may request access to the personal information we hold about you and request that we correct any inaccuracies.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as maintaining records for tax or warranty purposes).
• Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by replying "STOP" to any text message. To exercise these rights, please contact us using the contact information provided below.

9. SMS/Text Messaging Privacy & Opt-In

• How to Opt-In: You opt-in to receive SMS messages from us by voluntarily submitting your phone number on our website contact forms, quote request forms, or by verbal consent during a consultation.
• Consent: By providing your phone number, you consent to receive text messages from Teamworx Painting.
• Frequency: Message frequency varies based on your project schedule (e.g., prep and painting updates).
• Cost: Message and data rates may apply.
• Opt-Out: You may reply STOP at any time to opt out of further messaging.
• Help: You may reply HELP for more information.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: